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Featured Firms
Account Managers Marketplace
Energizing Account Management Professionals. Also known as AMm, we are an industry association for account managers. Post your press releases, articles, news, events, which promote your firm. Learn best practices and standards.
Swiftpage
Email Hosted Solution that integrates with ACT!, Saleslogix and Outlook. Swiftpage is an integrated email marketing solution that gives you instant open and click reports about your campaigns. Send email marketing campaigns directly from your business applications. View instant open and click reports on your email campaigns.
Alphabetical
Above All Software
Integration software allows customers to use new and existing SOA. By using Above All's unique 'Mine, Refine, Assemble and Deploy' approach to composite applications, companies are enhancing business agility, getting the full 360-degree insight into their customers, and leveraging their application investments.
Achiever CRM
Manage multi-departmental requirements in one central database. Our mission is to be the leading mid-market CRM and eBusiness software vendor providing businesses with a technology solution to improve the customer experience by providing a holistic view throughout the whole organisation.
ActivePrime
Focus: Data Cleansing
ActivePrime CleanCRM plugs into your CRM system to standardize data and merge duplicate information. Sophisticated techniques find matches in nicknames, abbreviations or misspellings. Standardization automatically cleans addresses, fills in missing zip codes, and corrects abbreviations and casing.
A. I. Tech Software
Focus: Data Management
A. I. Tech LIPS Technology enables users to make informed decisions by providing them with a natural way to harvest knowledge and find relationships among data from both structured and unstructured sources... a combination that will help reduce costs and improve ROI measurably.
Alinean, Inc
Alinean develops software and solutions to streamline the IT selling process with business value selling solutions. Alinean complements existing sales processes + CRM systems with the ROI/TCO business value selling suite.
Altitude Software
Focus: Contact Center Solutions
Altitude Software is delivering a unified customer interaction solution that recognises the customer and intelligently applies consistent business rules across all channels. Altitude uCI (unified customer interaction) is a comprehensive, fully integrated solution that enables organisations to manage customer interactions in a multimedia contact centre environment.
Ambient Software
Focus: Procedure Management
Pathworks from Ambient Software is an innovative new solution that helps your team get things done consistently and correctly – the very first time. By automating the management of procedures, it helps you get the right procedure to the right people at the right time. Pathworks makes procedures easy to capture, distribute, and use. Pathworks' collaborative features give users a voice in the improvement of procedures. Pathworks also tracks the usage of procedures.
Amdocs
Focus: Billing, CRM, self service, order, mediation, content revenue management
Amdocs is the leading industry expert and trusted advisor that enables and accelerates the journey to integrated customer management and the delivery of an intentional customer experience.
Amodat
Focus: handheld computing
Amodat develops and markets software that enables remote access to enterprise data on handheld computing devices, such as PDA's and smart phones. Committed to the highest level of technology, Amodat offers the widest and most flexible range of mobile solutions on the market, fulfilling the business requirements of enterprises across the industry spectrum.
Angel.com
Angel.com is a leading provider of the on-demand call center and IVR solutions that enable organizations of all sizes to quickly deploy powerful telephony applications. More than 1,500 customers turn to Angel.com's patented Voice Site technology to power customer service and marketing phone numbers.
Apttus
Focus: Proposal & Contract Management
Gain complete control over your trading partner processes. Whether you are buying or selling, Apttus gives you end to end capability over your contracts, proposals, suppliers and other related processes. Apttus is easy to deploy and very easy to use. You gain benefits immediately – process control, risk management and high, immediate investment returns.
appStrategy
Focus: software development tools
appStrategy develops and markets the app.Series vertical market solutions family. The app.Series solutions family are designed and built by industry experts utilizing the latest technologies to deliver end-to-end CRM software. By incorporating appStrategy's products - appRadius and appCompass, app.Series solutions give customers a complete environment for customizing, extending and maintaining mission-critical sales and marketing systems.
Astute Solutions
Focus: contact center solutions
Contact Center Management and Interaction Solutions for Business-to-Consumer Companies. Providing contact center software and solutions to address the unique needs of B2C (Business-to-Consumer) companies is our sole focus.
ATG
Focus: ecommerce; customer service; web, e-mail marketing
ATG has a proven track record in developing innovative eCommerce solutions that deliver the industry's most integrated and comprehensive customer experiences. Our targeted approach to guiding those experiences, combined with a robust and scalable solution platform, enables enterprises to strategically manage their interactions with customers in a way that supports business objectives and strengthens customer relationships.
Avendio
Focus: consulting and implementation
With our long time experience within the range of CRM and CRM solutions the introduction of salesforce.com in your enterprise will be a success. Project management, implementation and development of interfaces and gateways to existing systems - use our core skills in order to concentrate on yours.
Avidian Technologies
Focus: Sales and Contact Management Plug-in for Outlook
Avidian Technologies features Prophet - Sales software for Outlook. Easy Contact and Sales Management INSIDE Outlook. Prophet Standard - #1 Selling Sales and Contact Management Plug-in for Outlook
Axentis
Focus: governance, risk, compliance management software
Axentis is the leading provider of enterprise governance, risk and compliance (GRC) management software. Five years of uninterrupted focus on the growing GRC needs of complex global organizations has resulted in the world’s first closed-loop, enterprise GRC management solution, Axentis Enterprise (Ae). Deployed in over 100 countries to more than 500,000 users, Ae is currently managing tens of millions of business requirements for companies whose combined revenue exceeds $650 billion.
Axonom
Focus: customer and partner portals, call center, workflow
Axonom Powertrak offers rich capabilities that extend far beyond account management and incident tracking, with the scalability to handle large volumes. Powertrak offers the world's best Microsoft CRM add-on modules including advanced marketing, customer and partner portals, call center, technical case management, XML integration and workflow.
Before the Call
Improving the success of sales teams by instantly building online lists, enriching lead data, scoring and ranking leads according to the criteria that the user chooses, and retaining the information in a "portfolio" that stays within corporate memory. The sales intelligence represents more than 30 million company and executive contacts from Before the Call's content partners, including idEXEC, Factiva, Google, LinkedIn and ZoomInfo.
BigMachines
BigMachines provides web-based software to leading industrial, medical, and hi-tech companies. Our customers rapidly deploy the Big Machines Lean Front-End to automate inquiry-to-order processes and to better serve their customers and channel partners.
Bluewolf
Focus: implement, customize, upgrade enterprise, CRM software
By focusing on higher value and lower costs, we have amassed a large and growing base of Fortune 2000 customers that demand maximum results from minimum investment. We work closely with the "expensive" guys to be able to deliver the most efficient and cost-effective implementation of the world's leading software, including Salesforce.com, IBM, Oracle, and Microsoft. Our offshore partner network assures our customers the most specific skill sets at the lowest billing rates in the world.
sfaFinity, Inc.
Focus: Sales Force Automation
sfaFinity creates software solutions for managing sales, marketing and customer service processes in a wide range of verticals. Our solutions offer best-of-breed advantages: extreme ease of use, extensive functionality, total reliability and seamless scalability.
Business Objects
Focus: business intelligence software
Companies in every industry use our products and services to track, understand, and manage information. Our customers - from small businesses to top international corporations - benefit from the industry's largest services and support team, a powerful research and development organization, and the efforts of more than 4,900 employees worldwide.
CellarStone
Focus: sales compensation and integration software
CellarStone QCommission is a powerful, flexible sales commission software. It calculates your sales people’s compensation accurately and reduces errors related to spreadsheets and manual methods. It allows you to calculate commissions as soon as the commission period is over and saves a lot of time. It can communicate calculated commissions in a detailed and clear manner.
Cententia
Focus: integrated CRM
Cententia provides integrated business solutions in the field of Customer Relationship Management, with the development of the first 100% Greek CRM solution, AroTRON™ eCRM platform.
Centive
On-Demand sales compensation management
Centric CRM
Focus: open source CRM solution
Centric CRM is a Java based, enterprise class, open source CRM solution. After seven years of research and development, and over 2 million lines of code written, Centric CRM is one of the most advanced web-based CRM solutions used by the Global 2000 as well as SME´s. Its open source nature allows customers to incorporate proprietary business process, offering unprecedented flexibility to expand and extend CRM throughout their organizations.
Chordiant Software, Inc.
Focus: Contact Center Solutions
Chordiant helps leading global brands such as HSBC, Barclay’s, CIBC and Capital One deliver the best possible customer experience. Unlike traditional business applications, Chordiant Customer Experience (Cx) solutions blend insight with predictive desktop decisioning to uniquely understand the customer’s behavior. This deeper understanding cultivates a lasting, one-to-one relationship that aligns the most appropriate value proposition to each consumer.
Cintech
Focus: inbound and outbound communication
Cintech specializes in providing sophisticated, yet straight forward solutions for managing inbound and outbound communications making it easier than every to communicate with customers, partners and employees.
CIS-Solutions
Focus: CRM and loyalty marketing
CIS-Solutions has been working in the CRM and Loyalty marketing since 1995. Our service offering covers the full technical support, project management, CRM, Loyalty Programs, Call Center Implementation and the technical tools to implement successful Direct Marketing and CRM Projects.
Citrix Online
Web-based remote access, support and online meeting technologies. Citrix Online, a division of Citrix Systems, Inc. (Nasdaq: CTXS), offers the leading Web-based access, support, and collaboration software and services. The division offers Citrix GoToMyPC®, the easiest-to-use solution for remote, secure and managed desktop PC access over the Web; Citrix GoToAssist™, the industry-leading remote-support solution; and Citrix GoToMeeting™, the easiest, most secure and cost-effective solution for conducting online meetings.
ClairMail
Focus: mobile user solutions
ClairMail extends messaging to provide mobile customers and workers with instant, one-click access to all applications and services from any mobile device. Text messaging and email become the trusted paths to vital information, empowering companies to mobilize user access for a fraction of the time and cost of complex alternatives that require development, client software and application changes.
Clicktools
Focus: surveys and feedback programs
Clicktools provides everything you need to implement your own ad-hoc surveys and feedback programmes directly through your browser.
Surveys can be deployed via email, on a link, banner or pop-up on your website or via mobile phone, Digital TV, IVR, or good old fashioned paper. All completed surveys can be captured directly in to Clicktools providing one place for managing, analyzing and acting on any feedback.
ClientHouse
Focus: customized CRM solution
We support you to successfully implement your CRM strategy. Our proven approach consists of a full scale of service offerings, covering all phases ranging from project planning and implementation to training and support. We are vendor neutral and use technology from leading international providers.
ClienTracker
Focus: web-based sales and contact management software
ClienTracker is web-based sales and contact management software for small businesses. Our on-demand distribution enables your sales team to access important client information from any computer while increasing revenues and shortening sales cycles.
Cobault Account Manager
Focus: account management CRM
Cobault Account Manager is an award winning, easy to adopt software solution which includes 18 integrated modules that will automate your company's day-to-day business tasks from managing early stage sales leads right the way through to the final sales contract. If used as part of your sales methodology Account Manager will increase forecasting confidence by fostering a company wide common language and reduce the number of deals which close on price alone.
Comergent
Focus: eBusiness software solutions
Comergent delivers a complete range of powerful eBusiness software solutions for B2B, B2C, B2B2C and B2Everyone that improves the efficiency and effectiveness of the selling processes—from inquiry to cash—in 120 days or less. We help the world's leading companies increase revenue, reduce sales costs, enable greater channel efficiency and effectiveness, and automate customer and partner-facing operations.
Commence
Focus: CRM, business process automation, front office
Commence® Corporation is a leading software manufacturer specializing in Customer Relationship Management and Business Process Automation. Since its founding in 1988, the company has remained focused on providing software solutions that streamline the front office business processes that directly impact sales execution and customer service.
Constant Contact
Constant Contact®, Do-It-Yourself Email Marketing®
Contactual, Inc.
Focus: Contact Center Solutions
Contactual is a global provider of on-demand contact center solutions, also knows as hosted call center solutions. The Contactual OnDemand Contact Center provides robust call center functionality with an innovative Human User Interface. Delivered 100% as a Software as a Service (SaaS), Contactual requires no specialized hardware or software, no telecom equipment and no up-front capital expenditures.
Conversive
Conversive is the leading provider of conversational self-service solutions.
Convoq
Convoq’s ASAP products are the only Flash-based online meeting systems featuring rich media meeting capabilities that include text chat, VoIP audio, video, screen sharing, PowerPoint presentations, and now Record & Playback.
CoreBlox
Looking to empower your channel partners? This is how you get there.
CosmoCom
A unified IP contact center suite that includes multi-channel ACD, e-mail response, IVR, CTI, predictive dialing, multimedia recording and admin.
CRMfusion
CRMfusion Incorporated is a leading software vendor and services provider to the hosted (SaaS) software market. We work with major software as a service vendors such as Salesforce.com and Oracle, providing their customers with unique data quality products and services.
CRMorbit
CRMorbit is the first-ever company to introduce a salesforce.com practice in India as a certified, independent consulting firm, with a 100% dedicated team for salesforce.com and AppExchange projects.
CRM Unleashed
Focus: CRM and Call Center software
A Complete On-demand / On-Premise CRM software solution for automating sales and customer support services. Your growing business needs an affordable, integrated sales force automation solution that enables you to optimize customer relationships, empower your sales force to create and close deals and keep on top of your customer service and support issues resulting in a more satisfied customer base. That solution is CRMUnleashed - ( A Customer Relationship Management solution you can depend on).
CSG Systems
Focus: billing, customer care and order management solutions
Explore our convergent billing, customer care and order management solutions. Discover real-time workforce management and automation. Take advantage of our statement processing and output services.
Customer Connect
Focus: CRM methodology solutions
CRM and Database Marketing Specialists. Customer Connect accelerates sales, marketing and service performance. We provide a unique balance of marketing, technology and consulting to boost your bottom line. Services include customer relationship management, marketing databases, web portals, predictive modeling and customer segmentation.
Deltek
Leading provider of enterprise management software built specifically for project-focused organizations.
Dicodemy
Focus: online and offline CRM
GForce products are desktop collaborative tools that are powered by Groove ® Virtual Office. GForce.CRM is implemented as a standard Windows application that integrates with Groove Virtual Office 3.1 to securely share information with the people you trust, without needing any servers or other expensive infrastructure.
DocuSign
A complete electronic signature solution that makes it easy to send documents and even easier to sign.
DreamFactory
DreamFactory’s flagship applications are DreamTeam, a project management solution and OrgView, which rapidly builds, views, and drills down on highly graphical organization charts. Both are targeted to Salesforce.com users. DreamFactory also allows organizations to rapidly develop their own customizable on-demand solutions.
Echopass
Echopass offers complete, flexible solutions for a wide range of call and contact center needs. Echopass Corporation provides advanced IP-based call and contact center solutions as a service for mid-to-large enterprises and government agencies through its unique EchoSystem™ service integration platform. Only Echopass delivers the promise of on-demand, always on, guaranteed, and end-to-end solutions that are both affordable and fully integrated with client's existing customer contact applications and voice or data technologies.
EDS
Transform your sales, marketing and customer service capabilities by addressing CRM strategy, planning, implementation, integration and operational issues.
eGain
Focus: customer service and contact center software
eGain helps organizations transform their traditional call centers into multichannel customer interaction hubs. eGain Service™ is the industry's most innovative and complete suite of customer service and contact center
software.
eGrabber Inc.
Focus: Lead Management
eGrabber is headquartered in Silicon Valley, USA. Founded in 1997, eGrabber is a developer of software products providing solutions for Lead Management and e-Business. eGrabber tools enable sales and recruiting professionals to quickly capture and process Internet sales leads & resumes. Our solutions increase their daily productivity by helping instantly move prospect information found on web sites, email and other places into where they need it for immediate follow-up.
Eloqua
Leading integrated demand-generation platform
so marketing teams can produce a continuous flow of quality leads for a professional sales force.
EmailLabs
High-performance email marketing software and services, enabling marketers to manage and segment permission-based lists; create, personalize and send targeted emails; track and analyze results.
EntelliumCRM
CRM solutions that strike the right balance between the everyday needs of people on the front line and reporting requirements of management.
Esker
Business Document Delivery. You can send an invoice. You can fax a letter. But what do you do when you’ve got a few thousand of them to do all at once? The answer is to use Esker on Demand. Completely integrated with your everyday business applications, Esker on Demand services turn your electronic documents into postal mail and faxes so you can communicate with customers and partners faster, and at a lower cost, than ever before. And because Esker On Demand is a metered service, you only pay for what you use.
etransactus
Focus: automated Billing, Payment Processing
etransactus, LLC., provides the most comprehensive suite of automated Billing, Payment Processing, Accounting and Back Office solutions on the market today. The firm’s next generation web enabled services will cater to companies of all sizes from the single employee entrepreneur to the largest multi-national companies in all vertical markets.
ExactTarget
The right balance of ease-of-use and sophistication to help organizations of any size create, deliver and track personalized emails to targeted segments.
Factiva
Focus: business news and information, content delivery
Factiva, a Dow Jones & Reuters Company, provides essential business news and information together with the content delivery tools and services that enable professionals to make better decisions faster. Factiva’s unrivalled collection of more than 10,000 authoritative sources includes the exclusive combination of The Wall Street Journal, the Financial Times™, Dow Jones and Reuters newswires and the Associated Press, as well as Reuters Fundamentals, and D&B company profiles.
FINEOS
Focus: banking and insurance software
FINEOS is a leading innovator in banking and insurance software. The FINEOS solution set provides an integrated set of product components in the front and back office, covering the following business areas: Customer relationship management, Business process automation, Policy and contract management.
Firepond
Focus: quote-to-order business process software
Firepond Configure-Price-Quote (CPQ™) OnDemand.
Firepond provides the first true on-demand, multi-tenant solutions that help companies automate and optimize their quote-to-order business process by providing salespeople with the tools to configure, price and quote products and services. In addition, salespeople can create a professional proposal in a variety of formats that can be printed or emailed to a prospect. Firepond's clients see improved margins, reduced sales cycles, improved order accuracy and reduced costs.
First Research
Focus: Industry Intelligence software
Develop a targeted marketing strategy. Streamline the prospecting or call preparation process. Build winning sales presentations. Strengthen client relationships. First Research Industry Intelligence can help. Take an interactive tour to see how First Research can increase success at every stage of the sales cycle.
Firstwave Technologies
Focus: enterprise-wide CRM software
Firstwave offers a comprehensive suite of enterprise-wide Customer Relationship Management (CRM) software solutions designed to meet the specific demands of a variety of industries, including software and technology, sports and entertainment, and public sector organizations. By embracing a customer-focused business strategy, Firstwave's CRM solutions are committed to improving an organization's efficiency resulting in revenue growth, cost containment and customer retention.
ForceLogix
Focus: sales personnel and management evaluation tools
ForceLogix SalesForceOptimizer.com provides companies with the ability to evaluate their sales personnel and management in order to create a directable sales force. Companies bring objective data generated by their enterprise application with entry of subjective data to create a 360 view of each individual and the team collectively.
FrontRange Solutions
Service Management, CRM and Communications Applications for today's business.
FrontZone
Focus: GoldMine, ACT, Salesforce.com, Outlook Integration
When you receive an email from a customer/prospect in your Microsoft Outlook, do you manually search Salesforce.com for that contact? Don't search, use ActiveOutlook! Click one button within Outlook to see all the relevant salesforce.com details! FrontSupportWeb & FrontSupport - your complete Helpdesk solution that integrates with GoldMine and ACT!
Genesys Telecommunications Laboratories Inc.
Focus: Contact Center Software
Genesys, an Alcatel-Lucent company, is the only company that focuses 100% on software to manage customer interactions over the phone, web and in e-mail. The Genesys software suite dynamically connects customers with the right resources - self-service or assisted-service - to fulfill customer requests, optimize customer care goals and efficiently use resources. Genesys software directs more than 100 million customer interactions every day for 4,000 companies and government agencies in 80 countries.
Got Corp
Campaigner email marketing products & services enable organizations to have highly personalized one-to-one email dialogues with their customers.
GrapeCity
Focus: Implementing Pivotal CRM, Microsoft Dynamics CRM, and Microsoft Dynamics AX
We match our customers’ business goals with solutions that meet their specific needs. By applying GrapeCity’s expertise in a number of world-class solution packages, we implement Pivotal CRM Services, Microsoft Dynamics CRM, and Microsoft Dynamics AX. Whether building a custom solution or bringing a new product to market, GrapeCity helps you achieve success.
Gryphon Networks
Gryphon Networks’ Integrated Compliance and Contact Management Platform (ICCMP) is a modular, centrally managed compliance and preference management solution. Powerful customer preference management intelligence records consumers’ contact preferences and initiates immediate sales follow up to a highly qualified prospect.
HarvestGold
Focus: Sales Planning Process
Sales consulting firm that specializes in helping sales people develop personalized territory-level sales plans. Based upon 17 years of experience working with sales organizations in the financial, manufacturing and high technology industries, HarvestGold has developed an easy-to-use set of tools and templates to facilitate the HarvestGold Sales Planning Process.
Hoover's, Inc
Hoover's provides comprehensive, up-to-date, business information for sales, marketing, business development, and other professionals who need intelligence on US and global companies, industries and the people who shape them.
iAnywhere
iAnywhere mobility products enrich the lifestyle of millions of consumers worldwide, delivering content, email and other services to mobile PDAs and smartphones.
IBM
At IBM Global Business Services, we regard CRM as a journey, not a destination. It involves shifting your focus from your products and channels to your customer.
iCentera
We deliver Portals for Mortals™ — easy to use, customizable private websites that enable companies, teams, and departments to communicate and collaborate with any audience.
iEnterprises, Inc.
Award-winning desktop and wireless CRM business solutions and a unique value-building approach to generate ROI.
I-many
Focus: contract and transaction compliance management
Since its founding in 1989, I-many has been focused on a single goal: to be the leader in contract and transaction compliance management solutions. Today, the Company is recognized by Global 2000 companies, research and industry analysts and business and technology media around the world as the undisputed leader in these burgeoning fields.
InaPlex
Focus: data integration for SalesLogix, ACCPAC CRM, HEAT and GoldMine
Inaport is the revolutionary data integration engine from InaPlex. Designed specifically for selected CRM systems, SalesLogix, ACCPAC CRM, HEAT and GoldMine – migration, integration, cleansingand developed entirely in .NET, Inaport assists with all aspects of data movement and quality – migration, integration, cleansing and consistency.
InfoNow
Focus: channel visibility and channel management
InfoNow provides channel visibility and channel management software and services to global corporations that sell through networks of distributors, dealers, resellers, VARs, retailers, agents or branches (i.e., "channel partners"). Companies use our Channel Insight software and services to collect partner point-of-sale (POS) and inventory data and improve the timeliness, accuracy and completeness of partner data submissions.
InStranet
Focus: automate content and knowledge delivery
Global 2000 companies rely on InStranet's solutions to automate content and knowledge delivery for contact centers, field sales and Web self-care for servicing and sales initiatives. InStranet's Multi-Channel Knowledge Applications enable businesses to securely create, sustain and distribute critical profile-based content for enterprise channels, and to analyze results to identify key successes or areas for improvement.
Intacct
On Demand Financial Application Suite Powering More Than 2,200 Small and Midsize Businesses. Over 8,000 users at startups and public companies pay a monthly subscription fee to access the first SAS 70 Type II certified financial, supply chain, business intelligence and project management suite on the Web, which enables corporations to comply with Sarbanes-Oxley. Intacct supports all your business units, each with its own account structure, business processes, currencies, taxes and regulatory requirements.
Interactive Intelligence
Focus: contact center automation
Interactive Intelligence provides sophisticated contact center automation applications - including automatic call distribution (ACD), interactive voice response (IVR), speech recognition, Web collaboration, remote agent support, supervisory monitoring, predictive dialing, call recording, reporting and more - to SIP-based enterprise IP telephony, unified communications and messaging, and customer self-service, Interactive Intelligence offers a flexible, easy-to-manage alternative to proprietary, hardware-centric solutions.
InvisibleCRM
InvisibleCRM is an ecosystem of smart salesforce.com extensions designed to bridge the gap between how salespeople work with salesforce.com and how they work naturally. It makes working with salesforce.com instinctive so you can focus on sales, and not your CRM.
iUpload
iUpload creates a direct relationship between your customers and your content through our Netsuite and Salesforce integrations. Secure your extranet to specific customers, or write a blog from inside your CRM.
Jigsaw
Jigsaw is an online business contact marketplace where marketers, recruiters, and sales professionals can get fresh and accurate business contact information. Members of Jigsaw provide a few pieces to the collaborative puzzle (business contacts), and then Jigsaw assembles them for the benefit of the community.
Kana
KANA is a leading provider of Service Resolution Management (SRM) solutions that improve customer satisfaction, reduce service costs, and increase revenues. KANA's award-winning suite of customer service solutions for assisted, self, and proactive service enables companies to resolve customer requests quickly and accurately across multiple channels. Trusted by more than 600 companies to deliver a great customer experience.
Ketera
Focus: spend management solutions
Ketera spend management solutions help companies cut purchasing costs, streamline procurement processes, achieve higher performance from suppliers and grow their business without the expense and overhead of traditional software applications.
Kieden Corporation
Kieden integrates the process of running and managing search marketing campaigns, without ever leaving Salesforce.com. Now a company can log into one website, manage online marketing programs, and track every aspect of search marketing success.
KNOVA
Focus: service resolution management
KNOVA is a leading provider of service resolution management (SRM) applications that reduce service and support costs, increase revenues, and improve customer satisfaction. The KNOVA suite of applications automates the resolution process across multiple channels including contact centers, help desks, email, and self-service sites.
LivePerson
Integrates live chat, email management, click-to-talk, and self-service/knowledgebase technology to manage online sales and customer support.
LookOut Software
LookOut Software specializes in private labeling of CRM software for companies who may want to either build their own, or bolt on a CRM component to their existing business software. We also offer tailored solutions for organizations that just cannot squeeze their complex business needs into a single packaged product.
Market2Lead Inc
Our patent pending prospect interaction technologies enable Marketers to resurrect and extract revenue from dead and previously non-productive leads.
Marketsync
Focus: promotional marketing agency
Marketsync is an innovative new on-demand service that enables salesforce.com users to touch customers with real-world marketing materials and to capture the data needed to track Marketing ROI.
MasterMine Software
Focus: Reporting, Analysis and Data Management for GoldMine
GoldMine-integrated reports can be set up in seconds, and 1-button-launched from a taskbar when you need them! Start making useful reports with less than 1 hour of training!
Maximizer Software
Focus: CRM, contact management
Maximizer Software Inc. is a leading provider of proven and affordable customer relationship management (CRM) and contact management solutions that help small to medium-sized enterprises improve sales, streamline marketing, and enhance customer service & support.
Melissa Data
Focus: address, phone validation, bulk mail, postal presorting, data hygiene, sales leads
Melissa Data helps companies lower their direct marketing costs. We provide solutions for address and phone validation, bulk mail, postal presorting, data hygiene and enhancement, sales leads and creative services. Choose from more than 100 CRM and data quality management products and services.
Microsoft
With Microsoft CRM, you can create a centralized repository of customer data that sits neatly alongside Microsoft Office and Microsoft Office Outlook—the applications your employees probably use every day.
Mindflash
Focus: online course hosting
Mindflashs help organizations of any size create online courses quickly. Using new or existing content, administrators can launch courses within minutes, they can manage enrollment for large or small groups and can generate and distribute reports. With Mindflash there is nothing to install and no setup fee. The Mindflash system includes all the tools that organizations of any size need to start and manage online training programs. Our system is used by organizations with only 25 users and by organizations with 5000+ users.
Mindjet
Focus: productivity software for visualizing and managing information
Mindjet MindManager 6 is the market leading productivity software for visualizing and managing information, allowing individuals and teams to more effectively think, plan, and collaborate. With more than 750,000 licenses worldwide, Mindjet MindManager is the industry leading business mapping software.
Mitrix
Focus: supply chain management process
Mitrix SCM Live synchronizes the entire supply chain. From forecast and planning to outbound logistics, SCM Live manages all aspects of the supply chain management process.
Model Metrics
Focus: implementation of CRM, Workforce Performance Management
Model Metrics powers the winning strategies of the leading mid-sized and Fortune 500 companies through the successful implementation of On-Demand business solutions. Gain the insights and innovative ideas of Model Metrics' seasoned experts in On-Demand Customer Relationship Management (CRM), Workforce Performance Management (WPM), and custom developed applications
NetLert
Focus: customer contact solutions
NetLert is a leader in providing complete customer contact solutions including improving performance of call centers and capturing leads and potential customers while they are still on your web site!
NetOffice
Focus: Phone, fax, email, contacts, files, in office, at home, on the go
Phone, fax, email, contacts, files, and the associated services you need to run your business... inexpensively... in the office, at home, on the go.
NetSuite
Online integrated business application servinc thousands of customers globally. Run your business better today with one integrated system.
Nextance
Focus: Document, Proposal & Contract Management
Nextance delivers enterprise software that enables companies to extract full value from and control the risk in their complex B2B relationships by improving the standardization, visibility, and control of their relationship-defining documents, including sales proposals and all types of contractual agreements.
NextMark
Focus: mailing lists and research, marketing systems
NextMark enables sales and marketing professionals to find mailing lists that deliver better results. The product line includes a free tool for finding mailing lists and Mailing List Research, Mailing List Ordering Processing, and Mailing List Marketing Systems. Our clients represent name-brand catalogs, non-profits, banks, publishers, and other sophisticated direct marketers. More than 2.5 million mailing list searches and 45,000 marketing campaigns have been completed with NextMark.
Nodus Technologies
Focus: integrated e-payment processing software for Microsoft Dynamics
Known for the superior integration and flexibility of our solutions, Nodus enables businesses to integrate various front-end applications such as Web Stores, Retail, CRM, and Electronic Payments with multiple banks, processors, and back office environments.
Nolan Computers Inc
Specializing in accounting and business solutions for the Microsoft Business Solutions-Great Plains and Microsoft CRM platforms. With a full range of installation, support, consultancy and award-winning development services, we have thousands of installations throughout the world.
NOVAData Information Systems
Focus: on-demand, customer-centric solutions
NOVAData creates on-demand, customer-centric solutions, available to users anywhere, anytime, producing security redundancy and audit trail capability for small to medium-sized businesses worldwide.
Nsite
With Nsite Channel, Quote, and Proposal Management applications, customers can easily make their own changes and enhancements without the help of IT or high-priced vendors. To make a change to the applications, users with the right security privileges can simply click an edit button and use the drag and drop and point and click features to easily change labels, add functionality and move objects around the application.
Nuasis
The system intelligently routes any type of customer contacts – phone calls, e-mail, web chat, voice messages, fax – in a consistent manner on a single system.
Object Publishing Software
Focus: web services for catalog publishing
Object Publishing Software is the leading provider of Web services for catalog publishing. Playing a vital role in the supply chain, our tools and services provide our customers and business partners with proven, cost-effective solutions, enabling them to increase market share and revenue. ObjectPublisher is the leading choice for businesses that want to bring their catalogs to market quickly, be efficient in their development and maintenance, and leverage their existing product knowledge, workflow, staff, and technology.
Oceanworks
Focus: Communication with Chameleon CMS
Oceanworks specialise in web based software solutions. Communication and coordination between your employees, customers and suppliers is key to a successful business. Oceanworks have created the e-business tools you need to achieve this with Chameleon CMS (Search Engine Friendly CMS) and Affinity CRM (Web based On Demand CRM solution).
Omniture
Focus: Reporting and distribution of multi-channel business information and processes
The Omniture Online Business Optimization Platform provides customers with the ability to collect, integrate, analyze, and automate the reporting and distribution of multi-channel business information and processes. Placing the data and tools in the hands of business users across all levels empowers organizations to make more informed, real-time, data-driven decisions to increase revenue and lower costs.
Oncontact
CRM solution with familiar Microsoft look and feel and convenient tab orientation ultimately empowers an organization to build stronger, more profitable relationships with customers and prospects.
OneSource
Focus: content integration
OneSource, a division of infoUSA (NASDAQ: IUSA), is focused on delivering unparalleled breadth and depth of company information to business professionals whenever they need it. Our ability to integrate content of different types from different sources is what sets OneSource apart and makes us the leader in the high-end business information market.
Onyx
Integrated suite of customer process automation applications encompassing customer management, process management, and analytics capabilities.
OpenAir
Full suite of on-demand, integrated applications, from timesheets and expense reports to complex project and resource management, requires nothing more than a browser, and supports a variety of mobile devices, including Blackberry®.
OpenBOX
Focus: Sales Force Automation, Help Desk, Marketing Campaign, Order, Project & Partner Management
The OpenBOX Business Suite offers the most flexible, fully integrated software and services that help streamline and centralize business information, enabling companies to operate more efficiently and profitably. Customized or out-of-the box solutions include Sales Force Automation, Customer Help Desk, Marketing Campaign Management, Order Management, Project Management and Partner Management for a complete enterprise-wide solution that provides one consistent view of customer and organizational information.
Oracle
Three information-driven Customer Relationship Management (CRM) product lines that leverage enterprise data to drive profitable customer interactions. Oracle's products cover the breadth of CRM functionality, from sales, marketing, and e-commerce, to customer service, multi-channel interaction, and analytics.
Parature
Focus: on demand Customer Support and Help Desk software
Parature’s complete, on demand Customer Support software solution and Help Desk software solution allow you to deliver exceptional customer service 24 hours a day, 7 days a week to users all over the world. Backed by our fully hosted, award-winning solutions, Parature offers both customer service software and help desk software at an affordable rate suitable for both small and large corporations.
Perseus
Focus: Enterprise Feedback Management (EFM) solutions
Perseus is leading the transition from web survey software to Enterprise Feedback Management (EFM) solutions that help organizations better understand their world. Perseus SurveySolutions® is used by over 20,000 customers worldwide including over twenty percent of the Fortune 100.
Pervasive Software
Focus: embeddable data management integration software
Pervasive Software (NASDAQ: PVSW) provides embeddable data management and integration software that helps companies grow and extend the value of their data investments. Pervasive's embeddable integration software takes the agony out of moving and sharing data within and between organizations. It allows users to quickly and easily share information between multiple databases, applications, or hosted business systems. The capability is lightweight and fits into virtually any environment while adapting quickly to change.
Pivotal
Customizable CRM solution, Pivotal enables companies to cost-effectively adapt and integrate the system to fit their unique business processes—making CRM work the way they need it to.
Pragmatech
Enabling organizations to automatically and intelligently assemble customer-facing selling materials that address key touch points in the buying cycle.
Premiere Global Services
Focus: conferencing and collaborative meeting solutions
Since 1984, Premiere Global Services has helped businesses around the world share ideas and communicate with the most advanced global conferencing and collaborative meeting solutions on the market. A leader in defining the conferencing industry, Premiere Global is known for its outstanding customer service, its innovative VoIP-based solutions and products and its commitment to excellence.
Primavera
Primavera provides the software foundation that enables all types of businesses to achieve excellence in managing their portfolios, programs, projects and resources.
Projity
Projity incorporated is the developer of Project-ON-Demand, a key addition to the on-demand/SaaS marketplace. Project-ON-Demand is a complete replacement of Microsoft Project. The Projity business model is similar to Salesforce.com and equally disruptive in the marketplace.
Prolifiq Software
Focus: mobilizing marketing content
Prolifiq Software mobilizes marketing content. Videos, images, documents and other digital assets all tell a part of your company's story. With OnPoint, you can package them to create targeted communications that tell the whole story, with impact. Sales professionals trigger delivery of messages using one or more of OnPoint's messaging applications: OnPoint On Demand; OnPoint for Outlook; OnPoint Mobile.
ProspectSoft
Focus: customer Relationship Management (CRM) Software and Solutions
ProspectSoft Ltd is a UK-based developer of Customer Relationship Management (CRM) Software and Solutions, primarily for the SME and small corporate markets. The company’s flagship system, ProspectSoft CRM, provides an end-to-end perspective on any company’s business, by delivering instant information on all interactions with customers and suppliers.
Psion
For over three decades, companies have turned to Psion Teklogix to empower their mobile workforces by increasing efficiency and productivity.
QAD
QAD solutions connect our manufacturing software to the Web, providing direct collaboration between our clients and their customers and suppliers.
QuickArrow
QuickArrow is unique in the professional services (PSA) industry — we exclusively help billable services professionals overcome the challenges they face on a daily basis.
QuoteASP
Focus: on demand quotation and proposal management
QuoteASP is an on demand quotation and proposal management solution coupled with detailed profit optimization and approval management engines. With QuoteASP's quotation engine you can automate the sales and services processes that are currently being done using a hybrid of spreadsheets, documents and emails with little to no process control.
QuoteWerks
Focus: quoting software
QuoteWerks enables companies in every industry to create detailed quotes with speed and efficiency. If you want to save time and money when quoting, selling, ordering, and purchasing products and services you need QuoteWerksTM
Recombo
Focus: corporate governance and e-signature software
Recombo WAYPOINT is an online service that lets businesses complete any contract or agreement through email and the Internet. Our corporate governance and e-signature software caters to small and medium businesses across all industries.
Responsys
Responsys Interact®, empowers marketers in any industry to realize greater revenue and profitability gains through Individualized Lifecycle Marketing™ — sending highly relevant email messages at perfectly timed moments in the customer lifecycle.
RightNow Technologies
RightNow solutions deliver knowledge that is relevant and actionable to improve the value and profitability of prospect and customer experiences.
RingLead
Focus: preventive de-duplication services for salesforce.com customers
RingLead offers salesforce.com customers preventive de-duplication services. The Declone offering was the first validated salesforce.com service enabling RingLead to become the first salesforce.com partner. The company has maintained the partnership with salesforce.com helping over 100 customers using the Declone services to prevent duplicates from being created in salesforce.com.
Root Systems
Focus: business process solutions for sales force automation, help desk, project & change management
Root System's BPM is advanced CRM -- software that makes your organization more efficient and effective. SPS™ provides the software tools to streamline workflow, automate processes, and manage relationships. Integrated CRM software makes SPS™ a leading-edge, web-based BPM software solution.
Sage Software
Our applications cover a full range of business requirements including accounting, customer relationship management, contact management, human resources, warehouse management, specialized industry needs, among many others.
Salesboom
Focus: On-demand Customer Relationship Management Solutions
Salesboom hosted, web based, on demand Customer Relationship Management and Back-office solutions are seamlessly integrated and easily deployed across your enterprise in real time, and at a much lower cost than traditional on-premise solutions and other lackluster on demand CRM rivals.
SalesCenter
Focus: sales force automation
SalesCenter, a sales force automation solution, is the latest solution release from Uptilt, Inc, which now has 3 unique web-based brands in the marketplace which provide a variety of sales, marketing and Web site automation solutions to over 325 corporations worldwide.
Salesforce.com
Leader in Delivering On-Demand CRM Software-as-Service. Solutions combine award-winning functionality, proven integration, point-and-click customization, global capabilities, and the best user experience.
Sales Force Systems
Help our Clients increase their win rate and capture ratio, deliver immediate results, and provide business development teams with the tools they need to increase their chance to win business. Provide executive-level business development training and state-of-the-art software solutions for companies that sell to the government and public sector.
Sales Genie
Unlimited access to sales leads, mailing lists and business credit reports. You choose the sales leads you want, when you want them.
SalesJunction.com
Focus: Web Based SFA CRM contact management
SalesJunction.com is a high powered, robust hosted Web Based SFA & CRM contact management system that is designed and priced to fit the needs of any size company! SalesJunction is an easy-to-use, yet highly customizable web based service with pricing as low as $8/user per month. No minimums, No Maximums and no long-term commitments if you don't want them.
Salesnet - Recently Purchased by RightNow
Salesnet is much more than just workflow and activity management. Rich contact, account, and opportunity management capabilities empower salespeople to drive more business.
SalesWays
Focus: sales opportunity management systems with methodology
The Sales Cycle Manager family of applications includes solutions for Palm OS®, Microsoft Windows®, Lotus Notes, Microsoft Excel® and AppExchange. Sales Cycle Manager solutions transcend traditional sales opportunity management systems by featuring proven SalesWays methodology, a unique and accurate approach to determining an opportunity’s probability and priority, and Sales Advisor, offering distinct, situation-based intelligent advice to the user through every stage of the sales cycle.
SAP
SAP has leveraged our extensive experience to deliver mySAP Business Suite, the definitive family of business solutions for today's economy. These solutions are open and flexible, supporting databases, applications, operating systems, and hardware from almost every major vendor. What's more, mySAP Business Suite allows employees, customers, and business partners to work together successfully -- anywhere, anytime.
Saratoga CRM
Large-enterprise solution that deploys quickly and adapts easily to make your company more agile, and your people more effective.
SAS
Superior software that gives you the power to know. While other vendors provide business intelligence in the form of historical reports that give you hindsight (but limited insight), SAS takes you Beyond BI™.
Scribe Software Corporation
Focus: migration and integration of customer data across multiple CRM and ERP applications
Scribe’s products allow for the migration and integration of customer data across multiple CRM and ERP applications. Scribe, through a combination of proven technology and extensive domain knowledge, has put CRM and ERP to work for nearly 10,000 customers.
Selectica
Focus: sales execution and contract lifecycle management
Founded in 1996, Selectica (NASDAQ: SLTC) provides its customers with smart technology that accelerates profitability by automating complex business processes in the areas of sales execution and contract lifecycle management. Available on-demand or as a fully customized installed software application, the company’s high-performance solutions provide a critical link between CRM and ERP to accelerate sales configuration, eliminate order inaccuracies, ensure compliance and limit risk exposure.
Sesame Software
Focus: data warehouse and integration solutions
Sesame Software has an 18 year history of developing scalable, developer-friendly data warehouse and integration solutions. Relational Junction for Salesforce simplifies legacy data migration, integration and reporting by creating and synchronizing a local data warehouse.
ShareMethods
ShareMethods is much more than a sales intranet or portal - it gives you advanced document management and collaboration software to streamline the communications between marketing, sales teams, and your customers and prospects.
SigmaTrak
Focus: B2B collaboration
SigmaTrak makes B2B collaboration simple and affordable for all trading partners, helping companies to achieve real-time visibility and control across their supplier and distribution networks. More than 120 companies in 18 countries have implemented SigmaTrak to cost-effectively streamline inter-company operations and better manage trading relationships.
SmartCompany
Focus: CRM software with high user adoption
Studies show that over 70% of CRM projects fail due to lack of user adoption. Why? Because most companies overdo it when it comes to CRM. At SmartCompany we think simpler is better. Our product delivers attractive, easy-to-use screens and enough customization options to make it flexible without getting carried away. It's a plug-and-play solution that people learn quickly and love to use. And it's powerful enough to be useful right out of the box.
Soffront
Soffront mid-market CRM spans the enterprise with sales automation, marketing automation, customer service, knowledge base, order processing, help desk, defect tracking, project management and more. Soffront CRM is scalable, flexible and affordable. It readily adapts to your processes, workflows, data and users. Our CRM software can be hosted or on-premise.
Sohodo
Focus: CRM software with marketing and sales departments in mind
The Sohodo Free CRM software is created, designed and optimized with the marketing and sales departments in mind. Our products and services simplify the customer identification, qualification and acquisition process, allowing your marketing and sales departments to focus more of their valuable time and effort in efficiently reaching the best and most effective customers.
Spoke Software Inc.
Spoke provides business data and detailed contact information on demand. This information as a service is designed specifically to help organizations identify, access, and research the right individuals at all levels of an organization. Underlying Spoke's on-demand application is a comprehensive network of information on prospective customers.
sfaFinity, Inc.
Focus: Sales Force Automation
sfaFinity creates software solutions for managing sales, marketing and customer service processes in a wide range of verticals. Our solutions offer best-of-breed advantages: extreme ease of use, extensive functionality, total reliability and seamless scalability.
Stonefield Software
Focus: Advanced Report Designer, role-based security, support for report templates
Stonefield Query for ACT!, Stonefield Query for HEAT, and Stonefield Query for SalesLogix are now available! Among the new features are a new, easier-to-use interface, a more powerful but easier-to-use Advanced Report Designer, role-based security, and support for report templates.
SugarCRM
Commercial Open Source Customer Relationship Management. SugarCRM's mission is to provide the most innovative, highest quality, easily customized and most appreciated business tools created by the open source development and business models.
SuperOffice
Focus: first company to see value of customer-centric follow-up system
SuperOffice was CRM - Customer Relationship Management - long before CRM became the buzzword that it is today. We were the first company to see the value of a customer-centric follow-up system. Many of the most innovative companies in Europe have enjoyed the benefits of our early insight for more than a decade – so much so that they tell us if they had to make the choice today they would go for SuperOffice all over again.
Surado CRM
Helping organizations increase sales, build customer loyalty and reduce cost by seamlessly coordinating sales, marketing, customer service and back-office integration.
Talisma
Leading global provider of Customer Interaction Management (CIM) solutions. CIM responds to the communication needs created by the success of mature back-office and CRM solutions, the Internet, and wired business.
TechExcel
Focus: integrated CRM, HelpDesk, project tracking
TechExcel is a privately held software company dedicated to developing intelligent software solutions to optimize today's business processes. A leading provider of integrated CRM, HelpDesk, and project tracking applications, TechExcel seamlessly integrates Web, wireless, and client/server technologies to provide companies with the power and flexibility needed to better manage their business.
The Sant Corporation
Sales effectiveness software for businesses that require flexible, easy to use solutions to create sales proposals, RFP responses, presentations, and other sales documents. Sant Suite™ is comprised of four modules that are seamlessly integrated into one software application.
The SAVO Group
Focus: creation, tracking, management of presentations, proposals, brochures, white papers, emails, newsletters, videos
SAVO Sales Asset Manager (SAM)® is an award-winning, on-demand sales enablement application that has measurably improved sales productivity for innovative organizations. SAM streamlines the creation, tracking and management of the most targeted customer-facing sales assets of all kinds—presentations, proposals, brochures, white papers, emails, newsletters, videos and more. It also serves up tools to prepare for customer interaction, such as competitive intelligence, coaching documents, scripts and subject matter experts.
The TAS Group
Focus: sales methodologies, best practices
The TAS Group provides a variety of methodologies and best practices through consulting, training, and software for more effectively managing: Opportunities; Key accounts; Territories; Channel partners; Sales teams and organization.
Tigerpaw Software
Focus: software support for sales, marketing, contact management, customer service, service & repair, inventory control
Tigerpaw CRM+ is a comprehensive group of tightly integrated software modules that support sales, marketing, contact management, customer service, service & repair management, and inventory control. CRM+ integrates with Microsoft Office and is designed to enhance productivity by tracking customers and prospects throughout an entire organization. CRM+ is comprised of four modules: Pursuit, for contact management and marketing; Quotes, for sales force automation and opportunity management; Service and Repair, for customer service call tracking, technician tracking and dispatching; and Parts, for inventory control and purchasing.
Trillium Software
Focus: data quality management
Whether you're using data quality to improve the relationship capabilities of Customer Relationship Management, adding table efficiency and simplifying data source consolidation in a Data Warehouse project, improving the accuracy of Business Intelligence, Enterprise Resource Planning, or Supply Chain Management initiatives, the Trillium Software System will completely meet your needs.
TrueAdvantage
Focus: scan business information and Internet for leads
TrueAdvantage leverages the power of its SmartTrigger technology to continually scan more than 20,000 sources of business information and the Internet for over 150 categories of "trigger events": business events that typically indicate a high propensity to buy. It produces over 25,000 of these new SmartTriggers every day. Triggers that match criteria set by an individual salesperson are linked with company sales intelligence and delivered to that person's desktop (either via email or directly into a CRM system) as true leads.
Unica
Leading global provider of Enterprise Marketing Management (EMM) software. We focus exclusively on the needs of marketing organizations. Our Affinium software addresses the principal functions of EMM including marketing and customer analytics, demand generation, and marketing resource management.
Unipress
Without high costs, programming, or complex administration, the FootPrints products are extremely easy-to-use by design and they help organizations centrally manage their support tracking and communication processes, improve agent workflow, reduce support costs, and speed customer problem resolution.
Upside Outcomes
Focus: tools to analyse, process information, strategic visibility, support decision making
Upside Outcomes combines marketing expertise with technology to help companies who use direct sales to build value from repeat purchases by small and medium sized businesses. Upside Outcomes provides a range of statistically-based management tools and techniques to: Analyse process information; Provide strategic visibility; Support decision making.
Validar
Focus: interactive marketing campaign, event software
Validar Corporation is the leading provider of interactive marketing campaign and event software. The patented Interactive System is a proven communications tool that makes any web content interactive. The Full Measure™ system is the world's first fully interactive Event Measurement system. Formerly a venture-funded company, Validar is now privately and majority owned by its employees. Validar's customers include a growing list of Global 1000 companies.
VanillaSoft
Focus: leads distribution and management, customer acquisition and do not call compliance
VanillaSoft is a powerful solution for leads distribution and management, customer acquisition and do not call compliance for phone enabled sales campaigns. VanillaSoft enables total visibility and control of campaigns to Sales and Marketing and frees your sales force to make sales calls.
VersaDev
Focus: Help Desk and CRM software, corporate intranets, e-government software
VersaDev, a leading developer of web-based applications, has extensive experience creating high quality Help Desk and CRM software, corporate intranets, e-government software applications, e-commerce enabled web sites and on-line applications.
Versata
Versata solutions are optimized for fast-paced industries where continuous adaptation to business and regulatory change is vital to competitiveness.
VerticalResponse
Leading provider of self-service and customized direct marketing solutions, empowers small and medium sized businesses to build, control and measure their own direct marketing campaigns.
Vertical Solutions, Inc. (VSI)
Focus: service management software, customer service, help desk, field service, sales force automation
Vertical Solutions, Inc. (VSI) was founded with a focus on service management software solutions but has systematically grown to encompass customer service, help desk, field service, and sales force automation solutions. VSI develops and implements customer driven software that enables their clients to better enhance their relationship with their customers and prospects.
Vettro Corp.
Global leader in mobile on demand customer relationship (CRM) and field service management (FSM) applications. The Vettro 360 suite of applications provides a complete set of functionality and tools required by the mobile worker.
Visible Path
The Visible Path platform applies the science of social network analysis to allow professionals to access the entire enterprise's trusted relationship network without invading privacy or compromising relationships. The platform integrates tightly with corporate SFA, CRM and business intelligence applications.
Visual Mining
Focus: dashboard and graphical reporting for business data visualization
Visual Mining's NetCharts® Business Solutions give you the ability to have production-ready results in a fraction of the time as other tools. End-users receive high-quality, visual reports in their preferred format, including: executive dashboards, online reports or executive information systems, email, pdf, and more.
Webcom
Focus: engineering, programming, drafting and project management E-business consulting
Webcom Expertise in engineering, programming, drafting and project management allow us to provide a very high level of E-business consulting services, as well as the ability to turn-key an E-business Project for our clients, and deliver the highest level of satisfaction. A typical turn-key project would be a launch of a new configured product where our resources can assume the complete responsibility for most areas of such a project, such as: engineering, drafting, pricing, developing part numbering scheme, etc.
WebDialogs
Focus: online meeting and communication solutions
WebDialogs, Inc. is a leading provider of online meeting and communication solutions, which increase the productivity, effectiveness and quality of online interactions. Effective, easy-to-use and quick to implement, WebDialogs solutions enable low-cost, high-value interactions online in an instant.
WebEx
Focus:Web Conferencing, Video Conferencing and Online Meeting Services.
Discover on-demand collaborative solutions from WebEx. Increase customer, partner and employee productivity with on-demand web meetings from WebEx. Free yourself from the time and distance constraints and collaborate on-demand with partners and coworkers around the world. Rich media meetings that liberate users from time and geographical constraints.
WebSideStory
To assist the next generation of marketers, we developed the Active Marketing Suite – a collection of on-demand, integrated solutions that improves online marketing and sales.
Witness Systems
Focus: customer intelligence and optimize workforce performance
Witness Systems is leader in software and services that help businesses capture customer intelligence and optimize their workforce performance. The company’s unified Impact 360™ platform for workforce optimization (WFO) operates across TDM, IP and mixed telephony environments, and is primarily deployed in contact centers – as well as the remote, branch and back offices of global organizations. The solution captures, analyzes and enables users to share and act on cross-functional information across the enterprise.
Xactly
Focus: on-demand sales compensation solutions
Xactly Corporation was created to meet the needs of the broader market by providing the most affordable on-demand sales compensation solution allowing companies to improve their business performance through the use of more effective sales compensation programs. Xactly enables companies to easily and affordably design, implement, manage, audit and communicate sales compensation programs. By providing more effective plans and better visibility, these companies can dramatically improve sales performance.
Z-Firm
Focus: one click for GoldMine, ACT!, QuickBooks, etc
Z-Firm is the "button" company. Our job is to take common tasks–like merge-email, merge-fax, order-entry and shipping, and reduce them to a button. One click. We do this by investing heavily in both 'host apps' (like GoldMine, ACT!, QuickBooks, etc.), and in delivery technology (fax and email servers, parcel shipping technology, etc.). Then we distill the user experience to a button (or close to it).
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